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Returns & Exchanges

Results will vary greatly from person to person - depending on the product, length of use, individual body reaction and whether you follow the instructions provided. In some cases, It may take a number of uses to see results with our products.

We make every effort to ensure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please contact us and we will do our utmost to resolve any issue. 

If your item is defective we can provide a refund if the faulty items are returned within 48 hours of receiving the faulty product.  The refund will only be processed if the items are returned in their original state -including packaging material, manuals and instructions and all accessories -we cannot offer a refund if only partial items are returned.  

 YOUTH ELIXR does not  provide a refund if you simply change your mind on an item, so please choose carefully.

Should you wish to make a claim relating to your product for incorrect goods received. 

Importantly it is always the customer’s responsibility to review the goods received prior to their opening.

Goods received, even in the event of incorrect supply, shall only be returned for re-supply or credit if the goods are unopened & in their original condition. 

Please note it is your responsibility for the cost of returning the faulty item.

Send us an email with your issue: youthelixr@gmail.com

Please return the item via Express Post to:
ATT: YOUTH ELIXR
PO Box 2145
Ashgrove AUSTRALIA 4060