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Teeth Whitening FAQs

THE LED LIGHT DOES NOT TURN ON, WHAT’S WRONG?

There is a small plastic disk underneath the batteries to prevent the light from turning on during shipment. Remove this disk, replace the batteries + side up, and it will work. The clear plastic disk can easily be missed, so look closely under the batteries.

HOW DOES TEETH WHITENING WORK?

Teeth whitening is a bleaching process that lightens discolouration of enamel and dentin by using a carbamide peroxide formula which creates an oxidation reaction.

The whitening gel is placed into your mouth tray, once inserted over your teeth the active ingredient in the gel starts to break down. Oxygen enters into the enamel and dentin which in turn breaks down the stain inside the tooth. The structure of the tooth is not changed, only the tooth colour is made whiter.

WHAT ELSE CAN I DO TO MAKE MY TEETH WHITER?

Dental hygiene using toothpaste and floss at least twice a day is essential.

There are many factors as to why teeth may discolour. The most common include ageing, consumption of staining substances such as coffee, tea, soft drinks, red wine and tobacco.

WHAT PERCENTAGE OF CARBAMIDE PEROXIDE DOES YOUTH ELIXR USE?

We use Australia's highest legal percentage of Carbamide Peroxide (CP) which is 18%. This level of CP is safe to use however it is important to follow the guidelines on how you use the product and how frequently you should use it. 

IS THERE ANYONE WHO CAN NOT WHITEN THEIR TEETH?

Teeth whitening products should be avoided by persons; under 18 years of age, pregnant women, have health problems, periodontal disease or gums that are in poor condition, overly sensitive teeth, wear braces, had recent oral surgery, decayed teeth, have roots that are exposed, have colitis, or have jaw problems.

Whitening will NOT whiten your crowns, caps, fillings or veneers. Whitening gel will only whiten enamel. However, if there are any external food or drink stains on these restorations they will come off. The actual colour of the filling, cap, veneer or crown will not be altered. Any restorations on your front teeth may need to be replaced after the whitening process is finished. 

DURING BLEACHING MY GUMS WERE BURNING, LEAVING AREAS OF MY GUMS WHITE. WHAT CAN I DO?

Either your trays are covering the gum area or you overfilled the trays. All you need is either to place a smaller droplet in each tooth or a bleach line midway across the inner outer wall of the tray. The gums will return to normal in a few hours and the whiteness will disappear. You should avoid any further bleaching until your gums are fully healed and avoid any hot and spicy foods till then. Next time use less whitening gel and use for only half of the recommended time and then increase the time on subsequent whitening periods. Using your desensitising product after your treatment will also help reduce the burning and shorten the amount of time for your gums to heal.